Privacy Policy

Pregacare.store ("we", "our", "us") operates the website pregacare.store and its gym management platform. This Privacy Policy explains how we collect, use, and protect your information when you use our services, including our website, member management system, and WhatsApp communication features.

We may collect the following information from you:

• Name, phone number, and contact details
• Membership details (plan type, start date, expiry date)
• Payment information (processed securely through our payment gateway partner)
• Fitness-related information you voluntarily provide (e.g. diet or workout preferences)
• Messages exchanged with us via WhatsApp

We use the information we collect to:

• Manage your gym membership and account
• Send you membership reminders, renewal notices, and payment confirmations via WhatsApp and/or SMS
• Respond to your queries and provide customer support
• Improve our services and website functionality
• Comply with legal obligations

By providing your phone number and interacting with us, you consent to receive service-related messages from Pregacare.store via WhatsApp, including but not limited to membership reminders, payment confirmations, and account updates.

Your data is stored securely using industry-standard cloud infrastructure (Supabase). We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Payments made through our platform are processed by a third-party payment gateway. We do not store your full card or banking details on our servers.

We do not sell or rent your personal information to third parties. We may share your data with:

• Service providers who help us operate our platform (e.g. cloud hosting, payment processing, messaging services)
• Legal authorities, if required by law

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data, subject to legal and operational requirements
• Withdraw consent for WhatsApp communications at any time

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Membership and payment records may be retained for a reasonable period after account closure for record-keeping purposes.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically to stay informed about how we protect your information.